Posted by Alex Salehi on 21 June 2016 08:55 PM
The condition to calling any extension that belongs to the company even if you don't know their number is that the extension in question is registered to the company directory.
Set up directory
Following the steps below, you can register your extension in the company's directory from the iTeraTEL web interface:
For more information on these settings, visit thearea.
Interrogate company directory
To access the company directory, dial *22 from your extension keypad. You are asked for name of the person you are searching for.
A list of users matching your request and their extensions is played:
Please note that, if the person you wish to contact did not want to be featured in the Company directory, you will not be able to find it in the directory.
Also, it is recommended for users to register only one extension in the company directory, i.e. the extension they wish to be contacted on.